ST-U is a Mobile App based solution that caters for the end to end process from receipt of work order, execution of field work and sending the confirmation of work order closure to the requestor with the following benefits :
ST-U provides a predefined framework to cater for various types of service orders (new connection, meter exchange, remove meter etc.)
Scheduling Engine that assists with the assignment of jobs to field service agents via app notifications.
Captures data online : Ability for field service agents to record data via app whilst onsite. Easier data entry. Supports pictures, videos, bar code scanners, digital customer signature etc.
Real-time status reporting for all stakeholders.
Predefined B2B schema API’s for integration with ERP backend systems.